Our Result

In 3 weeks, we managed to grow their team by 2 Inbound Sales Agents that will help scale the sales department.

WEEK 1

150 applicants reviewed

WEEK 2

8 screening calls; 4 candidates presented

WEEK 3

2 Inbound Sales Agents hired! 🚀

The Starting Point

The Pod Company, a wellness brand in the USA, is rapidly scaling and they needed sharp, empathetic Inbound Sales Agents to convert leads into loyal customers and reinforce the exceptional service behind the product.

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Our Solution

To attract applicants with the desired qualities, we at Prosana worked closely with our client to come up with selling points, requirements, and skills necessary for this position.

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Selling Points

Fully remote & international team
Growth opportunities and space to expand the business and be rewarded for it
Develop processesfor a growing and expanding department and take ownership of sales

Requirements

2+ years of experience in sales or customer retention
Proven ability to close deals and handle objections
Tech-savvy with tools like Gorgias, Shopify, and Aircall
Strong communication and customer empathy

Skills We Looked For

Clear, persuasive communication
A deep understanding of customer psychology
Remote collaboration and time management skills

Our Winning Approach

Look at EQ

Evaluated candidates not just on experience, but their emotional intelligence and ability to build rapport quickly.

Be transparent

This is a sales-driven role, and candidates in this field want to understand what kind of commissions will impact their on-track earnings.

Key Insights That Helped Us Hire The Perfect Candidate

Top sales performers in wellness prioritize authenticity and mission-fit - this was a huge differentiator.
Many talented sellers were looking for structured tools and performance systems; showcasing tech like Gorgias and Shopify was key.
The winning candidates had proven experience across multiple communication channels - phone, email, DMs - and were comfortable closing across all of them. Make sure you really understand what channels they have hands on experience with.

Let's Talk!

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